If you run a business, you've likely come across transaction fees—but what do they actually mean? Whether you're a café owner, a tradie, or a retailer, understanding transaction fees is essential for managing costs and making informed decisions about payment processing. In this guide, we’ll break down transaction fees, how they’re calculated, and their impact on small businesses.
Transaction fees are charges incurred when a business processes a payment. These fees cover the costs of facilitating payments, maintaining security, and handling fraud protection. Payment providers charge transaction fees to ensure that funds move securely between customers, banks, and businesses.
There are several types of transaction fees, and the way they're structured can vary:
Flat Fee: A fixed amount charged per transaction, regardless of the total purchase price.
Percentage Fee: A small percentage of the transaction amount, sometimes combined with a flat fee.
Foreign Transaction Fee: An extra charge applied when a payment is processed through a foreign bank or in a different currency.
For example, if a payment provider charges a 1.5% transaction fee plus a 20-cent fixed fee, a $100 transaction would incur a $1.70 fee.
Most payment providers use a simple formula:
Transaction Fee = (Transaction Amount × Percentage Fee) + Flat Fee
For example, if you’re a small business with a 1.5% transaction rate and a $0.20 fixed fee, a $50 transaction would incur:
($50 × 0.015) + $0.20 = $0.95
While this may not seem like much, these costs can add up quickly over hundreds or thousands of transactions.
Transaction fees can significantly affect small business operations and profit margins. Here’s how:
Even minor transaction fees can add up for small businesses. If a business has a 10% profit margin and pays 2% in transaction fees, 20% of the profit goes to fees alone. Businesses need to factor these costs into their pricing strategies.
Large retailers often negotiate lower transaction rates due to their higher transaction volumes, but small businesses typically don’t have this leverage. The cost per transaction can be significantly higher for SMEs compared to larger corporations.
Some payment providers charge additional fees for setup, monthly service, or premium processing features. Business owners should carefully review their agreements to avoid unexpected charges.
One of the biggest concerns for small businesses is keeping transaction costs low. That's where Nexxtap stands out. With a simple and transparent 1.25% transaction rate, Nexxtap offers one of the lowest rates in the market—without hidden fees, monthly charges, or additional costs. Compared to other providers that charge between 1.6% and 2.9%, Nexxtap allows businesses to keep more of their hard-earned revenue.
By choosing Nexxtap, small businesses can reduce their payment processing costs while still offering customers a seamless and secure payment experience.
Look for providers with transparent pricing and competitive rates. Nexxtap, for example, offers a simple transaction rate of 1.25% per payment with no hidden fees, making it an affordable choice for Australian businesses.
Least Cost Routing allows businesses to process debit card payments through the most cost-effective network. This can lead to significant savings, especially for high-volume businesses.
Some payment methods come with lower fees than others. Encouraging customers to use debit cards instead of credit cards, or offering incentives for bank transfers, can help reduce transaction costs.
Adjust pricing to account for transaction fees where necessary. Some businesses introduce small surcharges on card transactions, while others slightly increase prices across the board to absorb costs without deterring customers.
Transaction fees are an unavoidable part of doing business, but understanding how they work can help you manage costs effectively. By choosing the right payment provider, exploring Least Cost Routing, and factoring fees into pricing, businesses can reduce the impact of these costs and protect their bottom line.
With Nexxtap’s simple 1.25% transaction rate, small businesses can accept payments with confidence, knowing exactly what they’ll pay—no surprises, no hidden fees. Ready to simplify payments? Get started with Nexxtap today.