Case Study: Caribou Lighting Shines Bright with Nexxtap

In the heart of Brisbane, Caribou Lighting is helping customers light up their homes and businesses with a curated range of stunning, high-quality lighting solutions. But behind the beautiful displays and expert advice, there was one area that needed a little extra illumination, a better, more flexible way to take payments.

That’s where Nexxtap came in.

The Challenge: More Than                            Just a Showroom

For Craig and the team at Caribou Lighting, business doesn’t stop at the showroom floor. In addition to their Brisbane store, Caribou hosts pop-up events, trade expos and design markets across the region to showcase their products and meet new customers.

However, their previous payment setup was clunky and limiting. Traditional EFTPOS terminals came with hardware costs, complicated setup, and expensive processing fees that ate into profits. On top of that, moving between the showroom and pop-up locations meant carting around extra equipment,  adding unnecessary stress to what should be smooth sales opportunities.

The Nexxtap Solution: Simple, Mobile, Affordable

Craig made the switch to Nexxtap and hasn’t looked back. With Nexxtap’s SoftPOS technology, the Caribou Lighting team can now accept card payments directly on their Android devices, no extra hardware, dongles or terminals required.

Whether it’s on the shop floor helping customers choose the perfect pendant light, or at a weekend design market in the city, Nexxtap allows the Caribou team to process secure transactions on the spot. The flexibility to accept payments anywhere has completely changed the game for their growing business.

The Numbers That Make Sense

Of course, convenience is only part of the story. For business owners like Craig, every dollar counts. With Nexxtap’s competitive flat rate of 1.25% per transaction, Caribou Lighting is saving significantly compared to traditional payment providers who often charge additional fees, hidden costs and higher percentage rates.

"The simplicity of Nexxtap really stood out to us, both in how easy it is to use and how clear and competitive the pricing is," Craig shared. “We can focus on our customers rather than worrying about how much each payment is costing us.”

Growing With Confidence

As Caribou Lighting continues to expand its reach across Brisbane and beyond, Nexxtap remains a trusted partner in making payments as seamless as possible. No matter where the sale happens, Caribou can serve their customers with confidence, knowing that transactions are secure, affordable, and simple.

Are you ready to take payments anywhere like Caribou Lighting?
Discover how Nexxtap can simplify payments for your business today.

To see our customer testimonial from Caribou lighting click this link